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Thursday, September 17
 

7:00am EDT

Registration Open
Thursday September 17, 2026 7:00am - 6:00pm EDT
Conclave is open for business! Come to the Conclave Registration Desk to pick up your event essentials.
Thursday September 17, 2026 7:00am - 6:00pm EDT
Rotunda

8:00am EDT

Breakfast Buffet Open
Thursday September 17, 2026 8:00am - 10:00am EDT
Thursday September 17, 2026 8:00am - 10:00am EDT
National Ballroom

8:30am EDT

Breakfast and Keynote
Thursday September 17, 2026 8:30am - 10:00am EDT
The last day of Conclave starts off strong with a buffet breakfast and time to mingle with friends before the program kicks off promptly at 8:30 a.m. First, you will hear from Bryan Moeller, CGA, President of the AGS International Board of Directors, as well as get a “State of the AGS” update from AGS CEO Katherine Bodoh, RJ, who will also present the John J. Kennedy Award. Then it’s time for the keynote, and this is where the magic happens.

Deanna Marsigliese is an Italian-Canadian art director, character designer, and 2D animator based in San Francisco who has worked at Pixar Animation Studios since 2012, contributing to films such as Luca, Soul, Onward, Toy Story 4, Incredibles 2, Bao, Inside Out, and The Good Dinosaur, with her creative process also featured in the Disney+ documentary series Inside Pixar. Most recently, she designed the characters Anxiety and Ennui for Pixar’s record-breaking Inside Out 2 (2024) and has contributed new characters to the Toy Story franchise ahead of its next installment in 2026, while currently conceptualizing additional projects in development.

A two-time Annie Award nominee and Academy member, Marsigliese is also a dedicated educator who has written and directed Pixar’s art internship programs, piloted courses at Pixar University and The Walt Disney Family Museum, and previously served as Professor of Classical Animation at Seneca College in Toronto, in addition to delivering keynotes and workshops worldwide and headlining major events such as SXSW, D23, and LightBox Expo. A vintage fashion enthusiast with a love of bold costume jewelry, she often finds inspiration while traveling the world with a surprisingly small backpack.
Speakers
avatar for Deanna Marsigliese

Deanna Marsigliese

Deanna Marsigliese is an Italian-Canadian Art Director, Character Designer and 2D Animator based in San Francisco, CA.

Specializing in storytelling through character design, Marsigliese has worked for Pixar Animation Studios since 2012. Her credits include Luca (2021), Soul (2020... Read More →
Thursday September 17, 2026 8:30am - 10:00am EDT
National Ballroom

10:00am EDT

Networking Area Open
Thursday September 17, 2026 10:00am - 4:30pm EDT
Thursday September 17, 2026 10:00am - 4:30pm EDT
International 2 & 3

10:30am EDT

Networking Break
Thursday September 17, 2026 10:30am - 11:00am EDT
These breaks are a great opportunity to recharge and visit the networking booths to see what products and services are available from Conclave sponsors.
Thursday September 17, 2026 10:30am - 11:00am EDT
International 2 & 3

10:30am EDT

(Un)Natural Beauty: Treatments in Ruby & Sapphire
Thursday September 17, 2026 10:30am - 12:30pm EDT
Space for this Hands-on GIA session is limited to 24 participants and is first-come, first-served.

In today’s market, it is increasingly rare to come across ruby and sapphire whose beauty and appeal is entirely due to natural processes. During this hands-on seminar, GIA experts provide an in-depth understanding of various artificial treatments for ruby and sapphire. Through close examination of specimens, participants will learn practical tips for identifying these treatments and gain a better understanding of why these stones were treated at all.
Speakers
avatar for Aaron Palke, Ph.D.

Aaron Palke, Ph.D.

Sr. Manager, Colored Stone Research, GIA
Dr. Aaron Palke developed an interest in minerals and gemstones searching for agates and other minerals in eastern Montana. Dr. Palke pursued a formal education in geology, obtaining a Bachelor of Science degree from The University of Tulsa and a Ph.D. from Stanford University. He... Read More →
Thursday September 17, 2026 10:30am - 12:30pm EDT
Royal Dublin A

10:30am EDT

Speaking the Pearl Language
Thursday September 17, 2026 10:30am - 12:30pm EDT
Space for this Hands-on GIA session is limited to 24 participants and is first-come, first-served.

The pearl market is more complex than ever, making precise terminology essential for protecting both your business and your customers. This session offers a concise look at pearl formation before diving into the core of pearl categorization. Using high-quality images and graphics developed by the GIA pearl research and education teams, we will make both the formation and categorization digestible to you. The session also offers hands-on experience taking advantage of the pearl samples handpicked for the purpose of this seminar. By the end of this session, you will have a professional command of the proper terminology used to accurately describe your pearl products.
Speakers
avatar for Tao Hsu, Ph.D.

Tao Hsu, Ph.D.

Director of Gemology Content and Professional Development, GIA
Dr. Hsu received her PhD degree in geology from University of Southern California. She also earned a Bachelor of Engineering degree in Gemology from China University of Geosciences (Beijing). After joining GIA in 2012, she has been a major contributor to gemology content development... Read More →
avatar for Lisa Kennedy

Lisa Kennedy

Technical Advisor, GIA
Lisa Kennedy is a Technical Advisor for GIA Education, known for her strong scientific foundation and more than a decade of hands-on gemological experience. She began her career in fine jewelry retail before advancing to GIA’s New York laboratory as a Gemologist, where she specialized... Read More →
Thursday September 17, 2026 10:30am - 12:30pm EDT
Royal Dublin B

11:00am EDT

Featured Speaker: Deanna Marsigliese
Thursday September 17, 2026 11:00am - 12:00pm EDT
Our Thursday breakfast keynote returns as our featured speaker. Deanna Marsigliese expands on her seven principles of illusion to captivate audiences and unlock the secrets of success.
Speakers
avatar for Deanna Marsigliese

Deanna Marsigliese

Deanna Marsigliese is an Italian-Canadian Art Director, Character Designer and 2D Animator based in San Francisco, CA.

Specializing in storytelling through character design, Marsigliese has worked for Pixar Animation Studios since 2012. Her credits include Luca (2021), Soul (2020... Read More →
Thursday September 17, 2026 11:00am - 12:00pm EDT
International 1

11:00am EDT

AEO Is the New SEO: How AI Bots Are Sending Customers to Your Store Right Now
Thursday September 17, 2026 11:00am - 12:00pm EDT
For years, the game was simple: rank on Google, get clicks, win business. But something fundamental has shifted. Shoppers are now bypassing traditional search and asking ChatGPT, Google Gemini, Perplexity, and Siri what to buy and where to buy it. These AI systems don't return a list of links. They recommend businesses, and they answer with confidence.

This session introduces Answer Engine Optimization (AEO)—the emerging discipline that determines whether your store gets named when AI answers your customer's most important questions. Ross Cockerham, CEO of Punchmark, draws on platform-wide data from hundreds of jewelry websites to show exactly how this shift is already affecting traffic and sales in the jewelry industry—and what the stores winning at AEO are doing differently.
Speakers
avatar for Ross Cockerham

Ross Cockerham

CEO & Co-Founder, Punchmark
Ross Cockerham is the CEO & Co-Founder of Punchmark, and has been involved in the jewelry industry for over 25 years, helping retailers learn to run their stores more effectively and grow their businesses. In Punchmark's early days, Ross was responsible for engineering Punchmark's... Read More →
Thursday September 17, 2026 11:00am - 12:00pm EDT
Augusta A

11:00am EDT

AWCI Mobile Classroom: Workshop: Cell Replacement, The Right Way
Thursday September 17, 2026 11:00am - 12:00pm EDT
This class will utilize modern ways to test the cell and movement ensuring a successful service for your customer. Movement cleanliness is a key element to ensure success. Part of this course will be hands-on with movements, tooling and equipment being provided for use.
Speakers
avatar for Jason Champion

Jason Champion

Education Director, AWCI
Jason Champion is a Certified Watchmaker 21 and the education director for the American Watchmakers-Clockmakers Institute (AWCI) where he aids in curriculum development, teaches classes, and oversees AWCI’s world-renowned certification, traveling education, and the Archie Perkins... Read More →
Thursday September 17, 2026 11:00am - 12:00pm EDT
Walkway to Oscola

11:00am EDT

Change is Inevitable. Growth is Optional.
Thursday September 17, 2026 11:00am - 12:00pm EDT
Markets don’t stand still, and neither can your business. From shifting economic conditions and evolving customer demographics to fluctuations in gold, diamond, and fuel prices, today’s retail landscape demands agility and focus. The most successful retailers and vendors aren’t just reacting; they are recalibrating.

In this dynamic session, you’ll learn how to realign your strategy around three drivers of sustainable growth: Merchandising, Margins, and Marketing. Walk away with practical insights to sharpen your assortment, improve profitability, and connect more effectively with your customers, no matter how the market moves.
Speakers
avatar for Abe Sherman

Abe Sherman

CEO, Buyers Intelligence Group
Abe Sherman understands the challenges faced by retailers and vendors and is dedicated to consistently improving the jewelry industry. His company BIG, has continually developed new approaches to overcome those challenges.  BIG is comprised of three divisions, Balance to Buy... Read More →
Thursday September 17, 2026 11:00am - 12:00pm EDT
Colonial A

11:00am EDT

Credentials, Experience & AI: Appraising in Today’s World
Thursday September 17, 2026 11:00am - 12:00pm EDT
Credentials can verify knowledge in a specialized field, and professional growth, experience, and competency are an ongoing journey. With the emergence of AI, appraisal professionals are also navigating new tools and opportunities that are reshaping the profession. As we take a trip down appraisal lane, we will review how appraisal content requirements have evolved and discuss how to create professional, competent, and complete appraisal reports that effectively serve your clients.
Speakers
MM

Mona Miller

Director, Pacific Gem Lab
Thursday September 17, 2026 11:00am - 12:00pm EDT
Olympic B

11:00am EDT

Fancy Clarity: For Exceptionally Rare and Desirable Inclusions
Thursday September 17, 2026 11:00am - 12:00pm EDT
Inclusions and other clarity characteristics in gemstones are typically regarded as undesirable, value-reducing imperfections. However, some rare features can be beautiful and fascinating, such as a dazzling purple garnet crystal in a diamond. Should there be a way to communicate “fancy” clarity features in a gemological report? Help us explore this topic and provide your feedback.
Speakers
avatar for Evan Smith, Ph.D.

Evan Smith, Ph.D.

Senior Research Scientist, GIA
Evan M. Smith is a Senior Research Scientist at the Gemological Institute of America. His work focuses on the geology of diamonds, including those originating from depths greater than 300 km, which help constrain models of deep Earth composition and processes. This research has contributed... Read More →
avatar for Jason Quick

Jason Quick

Senior Director of Diamond Cut Research, GIA
Jason Quick is Senior Director of Diamond Cut Research at GIA, where he leads research and development initiatives focused on diamond grading standards, light performance, and cut design. With more than 20 years of leadership in diamond research, he has played a key role in advancing... Read More →
Thursday September 17, 2026 11:00am - 12:00pm EDT
Royal Melbourne A

11:00am EDT

From Overseas to Your Counter: How Tariffs Really Impact Your Jewelry Business
Thursday September 17, 2026 11:00am - 12:00pm EDT
Tariffs aren’t just headlines; they shape what you stock, what you pay, and what your customers see at the counter. This panel brings together wholesalers and retailers to break down how tariffs directly affect every step of the supply chain. From sourcing materials overseas to pricing and profitability in U.S. stores, our panelists will share firsthand insights, real numbers, and practical strategies for navigating today’s shifting trade landscape. Whether you buy, sell, or design, this discussion connects global policy to everyday business decisions.
Speakers
avatar for Anna Samsonova, CG

Anna Samsonova, CG

Owner, Samsonova Consulting

Thursday September 17, 2026 11:00am - 12:00pm EDT
Congressional A

11:00am EDT

Guilds Committee Meeting
Thursday September 17, 2026 11:00am - 12:00pm EDT
Thursday September 17, 2026 11:00am - 12:00pm EDT
Royal Melbourne B

11:00am EDT

If You’re Not Having Fun, You’re Doing It Wrong
Thursday September 17, 2026 11:00am - 12:00pm EDT
What happens when a father, a wholesaler daughter, and a retail son show how having fun grows both joy and sales?

This high-energy, honest, and entertaining session pulls back the curtain on what really keeps people thriving (and laughing) in the jewelry business. From the retail floor to the wholesale side, this family shares real stories, hard lessons, and simple mindset shifts that will get you smiling and selling more jewelry.
Speakers
JS

Jim Siegel, CGA

Retail store owner, Siegel Jewelers

avatar for Aleah Arundale

Aleah Arundale

Fun coach, Jewelers Helping Jewelers
Some might consider selling diamonds a skill or even an art form. For Aleah, it’s more like a natural instinct. Aleah Arundale is a 3rd generation GIA Graduate Gemologist, and a 5th generation jeweler turned loose diamond wholesaler. Selling diamonds on the road taught her endless... Read More →
Thursday September 17, 2026 11:00am - 12:00pm EDT
Augusta B

11:00am EDT

Old School Selling in a New School World
Thursday September 17, 2026 11:00am - 12:00pm EDT
Adam Graham, RS, will lead this panel in a discussion of how successful salespeople continue to use classical selling techniques in conjunction with new tools and technologies. We will explore how they have been able to adapt to new forms of communication and sales presentations while maintaining their tried-and-true techniques in building relationships with their clientele.
Speakers
avatar for Adam Graham, RS

Adam Graham, RS

Director of Sales West, Joshua J Fine Jewelry
Adam Graham, RS, is the Western Sales Director for Joshua J Fine Jewelry. In his long jewelry career, he has held executive roles with some of the industry’s best-known companies, including Omi Gems, Erica Courtney, AGTA, Saks Fifth Avenue, Rapaport, and AGS. He has presented sessions... Read More →
Thursday September 17, 2026 11:00am - 12:00pm EDT
Congressional B

11:00am EDT

The Edge User Group: Recent Enhancements, Real-World Use, and What’s Coming Next
Thursday September 17, 2026 11:00am - 12:00pm EDT
This interactive Edge User Group session is designed for retailers who want to better understand recent enhancements to The Edge and how they can be applied effectively in day-to-day store operations.

We’ll review key features and improvements released from early 2025 through Conclave 2026, focusing on real-world workflows such as inventory accuracy, purchasing, receiving, reporting, and operational visibility. Attendees will learn not just what’s new, but why changes were made and how other Edge users are putting them into practice.

The session will also include a forward-looking discussion of upcoming enhancements currently in development, giving attendees insight into where The Edge is headed and how they can prepare their processes and teams. Time will be reserved for questions and peer discussion and collaboration.
Speakers
avatar for Lenny Prion

Lenny Prion

Director of Operations and Education, The Edge

The EdgeLenny Prion is a seasoned professional with extensive experience in the retail jewelry industry. For more than 20 years, Lenny has served as Director of Operations and Education for The Edge, helping jewelry retailers improve operations, inventory management, customer eng... Read More →
Thursday September 17, 2026 11:00am - 12:00pm EDT
Colonial B

12:00pm EDT

Networking Break
Thursday September 17, 2026 12:00pm - 12:30pm EDT
These breaks are a great opportunity to recharge and visit the networking booths to see what products and services are available from Conclave sponsors.
Thursday September 17, 2026 12:00pm - 12:30pm EDT
International 2 & 3

12:30pm EDT

Lunch Buffet Open
Thursday September 17, 2026 12:30pm - 2:30pm EDT
Thursday September 17, 2026 12:30pm - 2:30pm EDT
National Ballroom

1:00pm EDT

Titleholders Luncheon
Thursday September 17, 2026 1:00pm - 2:30pm EDT
Join us in recognizing our new and milestone credentialed members of the Society at the annual Titleholders Luncheon! AGS credentials set members apart by demonstrating their commitment to continuing education and superior business ethics. We will also present the Young Titleholder of the Year award, a prestigious honor for one of the Society’s emerging leaders.

As a special treat, enjoy a quick, 45-minute keynote presentation by David Kwong. Magician and New York Times Crossword constructor David Kwong has delighted audiences worldwide with his signature blend of illusion and puzzles, and as a TED Talk favorite, he regularly speaks to companies on the science of why our brains are fooled and how perception shapes decision-making. He served as head magic consultant for the global hit "Now You See Me," and his acclaimed one-man show, "The Enigmatist," has sold out in New York, Los Angeles, Chicago, and Washington, D.C. Drawing from his book Spellbound: Seven Principles of Illusion to Captivate Audiences and Unlock the Secrets of Success, David delivers entertaining, insight-packed keynotes on illusion, influence, persuasion, and getting a step ahead—and also designs custom team-building puzzle experiences for organizations.
Speakers
avatar for David Kwong

David Kwong

As a magician and New York Times crossword puzzle constructor, David Kwong has delighted and confounded audiences worldwide. A TED Talk favorite, Kwong regularly speaks to companies and demonstrates the principles of illusion and the science of why your brain is fooled.

Kwong was the head magic consultant for the worldwide hit Now You See Me. Kwong’s one-man show, The Enigmatist, has sold out runs in New York, Los Angeles, Chicago and the Kennedy Center in Washington, DC. His interactive puzzle show, Inside the Box, also garnered a Critic’s Pick... Read More →
Thursday September 17, 2026 1:00pm - 2:30pm EDT
National Ballroom

2:30pm EDT

Coffee and Dessert Break
Thursday September 17, 2026 2:30pm - 3:00pm EDT
Java time! Head to the Networking Area, where you can enjoy dessert, meet friends (old and new), and visit the networking booths. It’s a short but sweet opportunity to relax before your next session begins.

Coffee and Dessert Breaks are sponsored by:
Thursday September 17, 2026 2:30pm - 3:00pm EDT
International 2 & 3

3:00pm EDT

Featured Speaker: David Kwong
Thursday September 17, 2026 3:00pm - 4:00pm EDT
Speakers
avatar for David Kwong

David Kwong

As a magician and New York Times crossword puzzle constructor, David Kwong has delighted and confounded audiences worldwide. A TED Talk favorite, Kwong regularly speaks to companies and demonstrates the principles of illusion and the science of why your brain is fooled.

Kwong was the head magic consultant for the worldwide hit Now You See Me. Kwong’s one-man show, The Enigmatist, has sold out runs in New York, Los Angeles, Chicago and the Kennedy Center in Washington, DC. His interactive puzzle show, Inside the Box, also garnered a Critic’s Pick... Read More →
Thursday September 17, 2026 3:00pm - 4:00pm EDT
International 1

3:00pm EDT

AWCI Mobile Classroom: Workshop: Water Resistance: Wet and Dry Methods
Thursday September 17, 2026 3:00pm - 4:00pm EDT
Not only will the testers be demonstrated, but each participant will go hands-on with each machine. This training even includes programming these devices for their optimal use. Guidelines for testing will be discussed and specification charts will be handed out. Cases will be prepared for random testing. This is a hands-on workshop and tooling will be provided.
Speakers
JZ

Jason Ziegenbein

Lead Watch Educator, AWCI
Thursday September 17, 2026 3:00pm - 4:00pm EDT
Walkway to Oscola

3:00pm EDT

Communication in the Jewelry Appraisal Process: Soft Skills for Difficult Conversations
Thursday September 17, 2026 3:00pm - 4:00pm EDT
The initial consultation with an appraisal client can present both challenges and opportunities for an appraiser. In this session you'll hear from a panel of appraisers from different business types and experience levels about some common real-world situations and how they've crafted conversations and questions for their clients.
Speakers
avatar for Joel Hassler, ACGA

Joel Hassler, ACGA

Owner, Von Hasle Jewelers
Joel started in the industry in 2000, earning his CGA in 2003. In 2018, Joel was chosen as one of the two new CGA Instructors to take over for Cos Altobelli, ECGA. Joel has been a presenter on appraisal and store operations topics at AGS Conclave since 2018. He is a past AGS Board... Read More →
Panelists
avatar for Andrea Venn, Ph.D., CGA, JEA

Andrea Venn, Ph.D., CGA, JEA

Education Program Specialist, AGS


MW

Mike West, ACGA

Gemologist-Appraiser, RF Moeller Jeweler

avatar for Randall Lightfoot, CG, JEA

Randall Lightfoot, CG, JEA

Gemologist-Appraiser, Mayflower Estate Buyers & Consulting

Randy Lightfoot earned his B.A. in the Geological Sciences from Augustana College, Rock Island, IL in 2013 with an emphasis on volcanology, igneous petrology and mineralogy.  Mr. Lightfoot’s career has been spent largely studying the use of standard screening methods to identify... Read More →
Thursday September 17, 2026 3:00pm - 4:00pm EDT
Congressional A

3:00pm EDT

Coordinating Your Store's Display and Sales Strategies to Make Your Staff More Effective
Thursday September 17, 2026 3:00pm - 4:00pm EDT
Too often, the jewelry retailer lacks a strategy for how to arrange the merchandise in a showcase to grow sales. Often the layout does not feature the pieces in the showcase the owner wants most to sell. Often, the displays in a showcase are not arranged in a logical manner that matches the linear process of the salesperson’s presentation. The result is an overwhelmed or confused customer that does not buy. This seminar is a practical look at strategies that focus the customer’s attention on the pieces the store wants most to sell. It offers a step-by-step sales path that walks the customer from a full showcase, to a platform, to a tray, to an individual piece—so the customer says the store is "easy to shop."
Speakers
avatar for Larry Johnson

Larry Johnson

CEO, Larry Johnson Consulting Services
Larry is the CEO of Larry Johnson Consulting Services, a Dallas, Texas-based firm that works with independent jewelry retailers around the world to grow their sales by the improvement of their merchandises’ visual presentation.
He holds multiple US patents for his jewelry display and jewelry packaging inventions. He is the author of “The complete guide to effective jewelry display” which serves as a textbook for VM classes. Earlier in his career, he has served as CEO of Chippenhook and Coastal Display... Read More →
Thursday September 17, 2026 3:00pm - 4:00pm EDT
Augusta B

3:00pm EDT

Education Committee Meeting
Thursday September 17, 2026 3:00pm - 4:00pm EDT
Thursday September 17, 2026 3:00pm - 4:00pm EDT
Royal Melbourne B

3:00pm EDT

From Instinct to Intelligence: Building a Data-Driven Culture in Your Jewelry Business
Thursday September 17, 2026 3:00pm - 4:00pm EDT
Most jewelers built their businesses on relationships, taste, and instinct, and those things still matter enormously. But in a market where margins are tighter and competition is broader than ever, instinct alone isn't enough. The retailers growing right now are the ones pairing their expertise with data.

In this session, Elle Hill shows jewelers how to build a culture of smarter decision-making without becoming data scientists or overhauling their entire operations. From knowing which metrics actually matter to building simple dashboards your whole team can use, this session is about making data feel like a natural extension of how you already run your business.

Walk in with instinct. Leave with intelligence.
Speakers
avatar for Elle Hill

Elle Hill

Founder & CEO, Hill & Co.
Elle is a renowned entrepreneur and lauded expert in the diamond, gemstone and jewelry industry. Her 28 years of achievements include helping businesses large and small to succeed—from launching her own award-winning international designer jewelry retailer, which she brought public... Read More →
Thursday September 17, 2026 3:00pm - 4:00pm EDT
Colonial A

3:00pm EDT

Luminescence – A Hugely Underrated Physical Property in Gem Testing
Thursday September 17, 2026 3:00pm - 4:00pm EDT
For many in the gem trade, luminescence is nothing more than the observation of the glow that gemstones exhibit under a UV lamp used in gemology, with limited use such as the distinction of natural and synthetic spinel. But fluorescence is a property of much more importance used in a wide array of applications. In the past three decades a large variety of luminescence-based gem-testing methods have been developed, from imaging to spectroscopy using all sorts of excitation sources. Today, luminescence-based testing is extensively used for diamond testing but also for a wide range of other gem species such as corundum, spinel, beryl and many others. This presentation offers an insight into the world of gemstone luminescence, with amazing images, surprising science, and convincing results.
Speakers
avatar for Thomas Hainschwang

Thomas Hainschwang

CEO, GGTL Laboratories
I am Director and co-founder of GGTL Laboratories (GGTL Laboratories Liechtenstein). I have founded Gemlab (Liechtenstein) in 1996 and have joined a very close collaboration with GemTechLab in Geneva in 2011, through which GGTL Laboratories emerged, with the three member labs in Liechtenstein... Read More →
Thursday September 17, 2026 3:00pm - 4:00pm EDT
Olympic A

3:00pm EDT

Metals Market Outlook – Trends, Turbulence & Opportunities
Thursday September 17, 2026 3:00pm - 4:00pm EDT
In an era of unprecedented volatility, understanding precious metal markets is more critical than ever for jewelry professionals. This session will deliver a clear, data-driven outlook on platinum, gold, and other key metals, exploring how macroeconomic forces, geopolitical tensions, tariffs, and supply constraints are shaping pricing today—and what to expect tomorrow.

Attendees will gain insight into how global events—from central bank policy to mining disruptions—translate into real-world impacts on margins, pricing strategies, and consumer demand.

Key Topics:
  • Current and projected price trends for platinum and gold
  • The impact of tariffs, inflation, and global conflict on metals markets
  • Supply chain dynamics and mining outlook
  • How metals pricing influences consumer behavior
Speakers
avatar for Kevin Reilly

Kevin Reilly

Senior Vice President, Platinum Guild International USA
Kevin Reilly is a jewelry industry veteran with over 30 years of experience in brand building, marketing, sales & customer relationship management.  In his role at Platinum Guild International USA, he is responsible for developing strategic partnerships with companies at all levels... Read More →
Thursday September 17, 2026 3:00pm - 4:00pm EDT
Colonial B

3:00pm EDT

Not All AI is Created Equal
Thursday September 17, 2026 3:00pm - 4:00pm EDT
With so many AI tools available, choosing the right one can feel overwhelming. From ChatGPT to Claude to Gemini, each platform offers different strengths—and selecting the wrong tool can lead to wasted time, poor results, or unnecessary cost.

In this session, we’ll break down the key differences between leading AI platforms and explore how they perform across common business use cases like writing, analysis, research, and workflow automation. You’ll learn a practical framework for evaluating AI tools based on your specific needs, goals, and level of technical expertise.
Speakers
JF

Jordan Freeman

COO, BOSS Logics
Thursday September 17, 2026 3:00pm - 4:00pm EDT
Augusta A

3:00pm EDT

Sculptures of Light: The Artistry of Contrast in Fancy-Shaped Diamonds
Thursday September 17, 2026 3:00pm - 4:00pm EDT
Sculptures of Light: The Artistry of Contrast explores the role of dark zone features in fancy-shaped diamonds and their influence on Visual Performance. Often misunderstood, contrast features are an impactful component of how diamonds create pattern and visual character. Through guided education, comparative analysis, and real-world examples, this presentation examines the wide range of dark-zone appearances across GIA’s grading scales. In addition to providing a sneak peek at GIA’s upcoming fancy-shape cut grade system, the session will explore the fascinating way intentional contrast anchors a diamond’s visual design, providing both dimension and space to its unique optical architecture.
Speakers
avatar for Amanda Hawkes, CG

Amanda Hawkes, CG

Research Support Manager, GIA
Amanda Hawkes, GG, is the Research Support Manager for GIA’s Cut Grade Research Team. She began her gemological career at AGS Laboratories in 2011, where she held a variety of diamond grading and leadership roles, including Laboratory Grading Manager, before joining GIA in 2022... Read More →
avatar for Lisa Kennedy

Lisa Kennedy

Technical Advisor, GIA
Lisa Kennedy is a Technical Advisor for GIA Education, known for her strong scientific foundation and more than a decade of hands-on gemological experience. She began her career in fine jewelry retail before advancing to GIA’s New York laboratory as a Gemologist, where she specialized... Read More →
Thursday September 17, 2026 3:00pm - 4:00pm EDT
Royal Melbourne A

3:00pm EDT

Underappreciated Gemstones
Thursday September 17, 2026 3:00pm - 4:00pm EDT
Not all jewels are as popular as diamond, ruby, sapphire, and emerald; some are a bit underappreciated. But that doesn’t make them any less spectacular. While these gemstones have been gaining recognition in recent years, there's even more to them than meets the eye. Learn about the lore, history, and science that make peridot, garnet, tourmaline, zircon, and spinel unique.
Speakers
avatar for Isabelle Corvin, CG

Isabelle Corvin, CG

Gemologist and Merchandising Manager, Panowicz Jewelers
Gemologist, merchandising manager, writer, and more, I have a passion for the history, lore and science behind gemstones, and a love for the world beneath a microscope. In 2022, I was honored to be named one of Jewelers of America inaugural class of "20 under 40" and this year, 2026... Read More →
Thursday September 17, 2026 3:00pm - 4:00pm EDT
Olympic B

3:00pm EDT

Women in Leadership: The Real Balancing Act Without Burnout
Thursday September 17, 2026 3:00pm - 4:00pm EDT
This candid conversation brings together powerhouse women leaders at every stage of their careers to talk honestly about what it really takes to lead without burning out. From boardrooms to caregiving, from scaling businesses to managing personal health, this session opens up the rarely discussed realities shaping women’s lives today. Topics include stress management, boundaries, perimenopause and menopause, appearance pressures, and navigating personal health challenges while maintaining leadership presence. By sharing experiences about what has worked and lessons learned, the discussion aims to normalize these conversations in professional settings. Attendees will leave with practical strategies, a renewed perspective, and a stronger sense of community.
Speakers
avatar for Jen Cullen Williams

Jen Cullen Williams

Founder, Jen Cullen Williams Communications
Jen Cullen Williams is an award-winning communications consultant recognized for her expertise in retail and marketing trends and her ability to connect businesses with media and consumers to drive visibility and growth. Since launching her career in 2006 in PR agencies, and later... Read More →
Thursday September 17, 2026 3:00pm - 4:00pm EDT
Congressional B

4:00pm EDT

Networking Break
Thursday September 17, 2026 4:00pm - 4:30pm EDT
These breaks are a great opportunity to recharge and visit the networking booths to see what products and services are available from Conclave sponsors.
Thursday September 17, 2026 4:00pm - 4:30pm EDT
International 2 & 3

4:30pm EDT

AI in Action: Solving Real Business Problems—Together
Thursday September 17, 2026 4:30pm - 5:30pm EDT
AI isn’t just about tools—it’s about solving real business problems.

In this interactive, workshop-style session, we’ll move beyond theory and into practical application. I’ll start by sharing a curated set of AI tools and real-world examples to spark new ways of thinking. Then, we’ll shift into a collaborative working session where participants bring their own challenges—whether it’s time-consuming admin work, workflow inefficiencies, or communication bottlenecks.

Together, we’ll crowdsource solutions, share what’s actually working, and explore how AI can be applied across different roles and businesses. You’ll gain practical ideas, discover new tools, and learn from the experiences of others in the room.

Whether you’re just getting started or already using AI, you’ll leave with actionable tips and techniques.
Speakers
JF

Jordan Freeman

COO, BOSS Logics
Thursday September 17, 2026 4:30pm - 5:30pm EDT
Augusta A

4:30pm EDT

Colored Stone Treatments in the 21st Century
Thursday September 17, 2026 4:30pm - 5:30pm EDT
Untreated vs treated gemstones have very different market values, which require the disclosure of treatments to be crucial. From initial discovery to showcasing the treatment's overall effect, this presentation will explore some of the most significant treatments introduced into the market in the 21st century. Gemstone treatments are not going away, which means educating oneself on them is an important tool for anyone in the trade.
Speakers
avatar for Nicole Ahline

Nicole Ahline

Sr. Manager, Colored Stone Research, GIA
Nicole Ahline, originally from Chicago, Illinois, completed her undergraduate studies in geology at Cornell College in 2015. In 2016 Miss Ahline enrolled at GIA for the Graduate Gemologist (GG) program earning her GG credentials in that same year. Miss Ahline has also completed the... Read More →
Thursday September 17, 2026 4:30pm - 5:30pm EDT
Royal Melbourne A

4:30pm EDT

Finish Well: How to Build a Jewelry Business Someone Actually Wants to Buy
Thursday September 17, 2026 4:30pm - 5:30pm EDT
Whether you plan to sell, pass it to your children, or simply want the decades you have invested to mean something beyond your last day behind the counter, this session is for you. Many jewelers build genuinely successful businesses and still have nothing structured to show for it at exit. Not because they failed, but because success alone does not create a transferable legacy.

This session covers the financial and operational systems that turn a successful jewelry business into one that can be passed down, sold, or protected regardless of what the future brings.

Mariel Diaz founded Accounting for Jewelers in the shadow of her father, a talented and successful jeweler who built something real but left no systems behind to protect it. When he was gone, so was everything he had built.
Speakers
avatar for Mariel Diaz

Mariel Diaz

Founder & Strategic Originator, Accounting for Jewelers
Mariel Diaz founded Accounting for Jewelers in 2013 to provide accounting services to jewelry businesses in the US. Mariel oversees operations and is a trusted advisor to jewelry business owners. She is a 2nd generation jeweler and was previously a GIA Graduate Gemologist, JA Certified... Read More →
Thursday September 17, 2026 4:30pm - 5:30pm EDT
Colonial B

4:30pm EDT

From GG to Appraiser: Bridging the Gap Between Gemology & Appraising
Thursday September 17, 2026 4:30pm - 5:30pm EDT
It's one thing to earn your Graduate Gemologist® (GG) diploma from GIA, but having your GG does not automatically qualify you as an appraiser of gems and jewelry. For decades, the jewelry industry has been complacent by allowing professionals who only hold their GG to sign off on valuation documents, calling themselves appraisers. While earning the GG diploma is critical and no easy feat, Mike and Randy will discuss other imperatives that are necessary if one wishes to be successful in appraising gems and jewelry. This session will be geared toward anyone who wants to elevate their careers by understanding the duality of gemology and appraising, why USPAP® matters, and their professional development beyond their GG.
Speakers
avatar for Randall Lightfoot, CG, JEA

Randall Lightfoot, CG, JEA

Gemologist-Appraiser, Mayflower Estate Buyers & Consulting

Randy Lightfoot earned his B.A. in the Geological Sciences from Augustana College, Rock Island, IL in 2013 with an emphasis on volcanology, igneous petrology and mineralogy.  Mr. Lightfoot’s career has been spent largely studying the use of standard screening methods to identify... Read More →
MW

Mike West, ACGA

Gemologist-Appraiser, RF Moeller Jeweler

Thursday September 17, 2026 4:30pm - 5:30pm EDT
Olympic B

4:30pm EDT

How to Boss 2.0
Thursday September 17, 2026 4:30pm - 5:30pm EDT
The best leaders evolve. We know that leadership demands adaptability, emotional intelligence, strategic thinking, and the ability to inspire others. But we've also learned some things in the last few years, so we're taking a crack at this again to open up a conversation about what it's like to lead a company through massive change. “How to Boss 2.0” brings together a dynamic panel of leaders from across the jewelry industry to share candid insights on what leadership looks like in 2026. From motivating multigenerational teams and navigating workplace culture shifts to making tough decisions, managing growth, and staying authentic under pressure, this conversation will explore the real-world challenges and rewards of being “the boss.” This panel is for the dreamers with big ideas and the doers with big dreams. Because leadership isn’t just about being in charge: it’s about bringing people with you.
Speakers
avatar for Sara Yood, Esq.

Sara Yood, Esq.

CEO, JVC
Sara Yood, Senior Counsel at the Jewelers Vigilance Committee (JVC), is an attorney admitted in the state of New York with extensive experience in intellectual property law. Sara’s responsibilities at JVC include anti-money laundering compliance, FTC Jewelry Guides compliance, trademark... Read More →
Panelists
Thursday September 17, 2026 4:30pm - 5:30pm EDT
Congressional A

4:30pm EDT

Selling With Purpose: Controlling the Narrative at the Counter
Thursday September 17, 2026 4:30pm - 5:30pm EDT
We went to school. We received gemological teaching and training. We might even fancy ourselves as well-read. But how do we take all that learning and all that experience and move a client from "just looking" to "I must have it"—and have it from you, an AGS store? I'll cover that and more, as you begin the path to "That's right—I'll take it."
Speakers
avatar for David Mazer, CG

David Mazer, CG

Director, Marks Jewelers
I am a 4th generation Jeweler, a Registered Jeweler and Certified Gemologist with the AGS, a Graduate Gemologist earned in residence from the GIA, and a personal property Appraiser specializing in diamonds, jewelry, and fine watches. My experience has privileged me to represent American... Read More →
Thursday September 17, 2026 4:30pm - 5:30pm EDT
Augusta B

4:30pm EDT

Take-in Pointers for Front of Store Watch Repair Take-in
Thursday September 17, 2026 4:30pm - 5:30pm EDT
Successful watch repair begins at the front counter. Join AWCI for an in-depth discussion on best practices for watch take-in at the retail counter. Learn how to effectively communicate with customers, gather critical information, and serve as a knowledgeable liaison between the client and the watchmaker. In this workshop, we’ll share the practical strategies we've developed for communicating clearly with watch customers, asking the right questions, and translating customer concerns into meaningful details for the watchmaker or technician. We’ll also talk about how to build rapport with even the most particular clients and how to avoid common misunderstandings that can lead to frustration or delays. This workshop will help set you up for success with even the most selective watch customer.
Speakers
avatar for Justin Shiver, RJ

Justin Shiver, RJ

Watchmaker, Underwood Jewelers
Justin Shiver has over a quarter of a century of experience as a watchmaker and workshop manager in a retail jewelry store. Justin’s expertise extends beyond the workshop. He is a current member of the American Watchmakers-Clockmakers Institute (AWCI) Board of Directors. As a member... Read More →
avatar for Jason Champion

Jason Champion

Education Director, AWCI
Jason Champion is a Certified Watchmaker 21 and the education director for the American Watchmakers-Clockmakers Institute (AWCI) where he aids in curriculum development, teaches classes, and oversees AWCI’s world-renowned certification, traveling education, and the Archie Perkins... Read More →
JZ

Jason Ziegenbein

Lead Watch Educator, AWCI
Thursday September 17, 2026 4:30pm - 5:30pm EDT
Congressional B

4:30pm EDT

The Making of a Collector
Thursday September 17, 2026 4:30pm - 5:30pm EDT
Join Robert Weldon and Shelly Sergent as they share the stories of curating and photographing pieces from the acclaimed Somewhere In The Rainbow Collection and how this important educational collection has become the basis for museum and gemological exhibitions around the country. An open dialogue regarding the curatorial process and the tricks of Robert's award-winning photography of these gems, jewels and objects of art. A sneak peek behind the scenes.
Speakers
avatar for Shelly Sergent

Shelly Sergent

Curator of Collection, Somewhere In The Rainbow Collection
Somewhere In The Rainbow specializes in colored gemstones, handcrafted designer jewels, the American Innovator time period, museum exhibitions, and the collection of colored gems. Feel free to talk to me about anything colorful, masterful, and fun! I've spent 44 years in the industry... Read More →
Thursday September 17, 2026 4:30pm - 5:30pm EDT
Olympic A

7:00pm EDT

President's Party
Thursday September 17, 2026 7:00pm - 9:30pm EDT
This is how Conclave ends—great food, an open bar, and live entertainment that’ll have you begging for just one more song. Dress as your favorite Disney or Universal character and make it your moment to get creative, snap plenty of photos, and celebrate the magic of your AGS community. Whether you’re dancing, chatting, or just soaking in the fun, the President’s Party is the perfect way to wrap up a Conclave that will surely go down in AGS history. “After days of immersive education and left-brain work, AGS Conclave’s President Party is the perfect right-brain release. It’s always a uniquely themed soirée filled with experiential moments, genuine laughter, and spirited networking that captures all the joy and camaraderie of a conference you never want to end.” -Jen Cullen Williams, Jen Cullen Williams Consulting, LLC
Thursday September 17, 2026 7:00pm - 9:30pm EDT
National Ballroom
 
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