Conclave 2026

Jewelers are at an inflection point as they deal with major challenges—and opportunities—facing the industry. Without fresh ideas to navigate these dynamic times, your business could fall behind. This panel will offer bold insights and strategies for future success from the next generation of jewelry leaders, Jewelers of America’s 20 Under 40 in Jewelry Retail.

As part of AGS’s support of the Bench Education Endowment initiative by Jewelers Mutual and its collaboration with Savannah College of Art and Design (SCAD), members have access to exciting new opportunities to connect with exceptional emerging talent. This session will explore how AGS members can engage with SCAD’s career services ecosystem to recruit interns, apprentices, bench talent, and commercially prepared graduates. Learn how to make the most of this relationship and how JM and AGS can support your recruitment needs.

Today’s jewelry customer expects more than a transaction—they want a story, an experience, and a connection to the piece they’re buying. Delivering that kind of experience requires deeper collaboration between wholesalers and retailers than ever before.

This panel explores how successful partnerships between jewelry brands and retail partners create a seamless journey for consumers—from discovery on social media to education in-store to long-term loyalty. Panelists will discuss how collaboration in areas such as storytelling, marketing, merchandising, product development, and events helps elevate both brands and retailers while strengthening the customer relationship.

Attendees will leave with practical strategies for building stronger partnerships, aligning brand and store identities, and elevating the customer experience.

Having great products is no longer enough; you need to tell a story that is easy to connect with and remember. But what’s the most effective way to bring that story to life? In this session, event experts will focus on how to translate brand identity into meaningful, memorable customer experiences. From everyday interactions to curated events, panelists will share practical, innovative ways to stay top of mind, without requiring large budgets. Learn how to create authentic moments that reflect your brand, deepen relationships, and turn storytelling into a powerful business driver.