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Tuesday, September 15
 

9:00am EDT

AI Yourself Calm: Smarter Systems for the Business Behind Your Craft
Tuesday September 15, 2026 9:00am - 10:00am EDT
Colonial B
Most jewelry businesses already have systems. The question is no longer whether to build them, but how to elevate everyone working inside them. AI absorbs the execution layer beneath your team and your craft, so every person, regardless of role, can work faster, think bigger, and produce at a level previously out of reach. The better you and your team become at directing AI, the better your outputs become. It compounds.

This session is not a one-time setup, but a living system you build, monitor, and keep making smarter. You will leave with a framework, real-world case studies, and a Kickstart Plan to begin with confidence.

Mariel Diaz holds Microsoft's Lead with AI certificate and is a Mindvalley AI Mastery graduate. She built these systems inside her accounting firm — and is still finding new ways to apply them.
Speakers
avatar for Mariel Diaz

Mariel Diaz

Founder & Strategic Originator, Accounting for Jewelers
Mariel Diaz founded Accounting for Jewelers in 2013 to provide accounting services to jewelry businesses in the US. Mariel oversees operations and is a trusted advisor to jewelry business owners. She is a 2nd generation jeweler and was previously a GIA Graduate Gemologist, JA Certified... Read More →
Tuesday September 15, 2026 9:00am - 10:00am EDT
Colonial B
  Track, Business Management

9:00am EDT

AWCI Mobile Classroom: Workshop: Screw Driver & Tweezer Maintenance
Tuesday September 15, 2026 9:00am - 10:00am EDT
Walkway to Oscola
This class teaches proper screwdriver and tweezer maintenance including how to select and use sharpening tools. Learn about torque screwdrivers and new materials for screwdriver blades and tweezers. This is a hands-on workshop and tooling will be provided.
Speakers
avatar for Jason Champion

Jason Champion

Education Director, AWCI
Jason Champion is a Certified Watchmaker 21 and the education director for the American Watchmakers-Clockmakers Institute (AWCI) where he aids in curriculum development, teaches classes, and oversees AWCI’s world-renowned certification, traveling education, and the Archie Perkins... Read More →
Tuesday September 15, 2026 9:00am - 10:00am EDT
Walkway to Oscola
  Track, AWCI Hands-On

9:00am EDT

Diamond Minds: Who Shaped Our Understanding of Diamond?
Tuesday September 15, 2026 9:00am - 10:00am EDT
Olympic B
How do we know a diamond is a crystalline form of pure carbon? How can we say they formed up to 3.5 billion years ago, at great depths within the Earth? We hear a lot of facts, accept a lot of information… but what – indeed, who – led us to these revelations?

In this presentation, Elizabeth will bring to life the key discoveries that shaped our understanding of diamonds through the stories of the brilliant minds behind the research, reminding us that every advance in science is, ultimately, a very human story.
Speakers
EW

Elizabeth West

Senior Technical Educator, De Beers Group
Tuesday September 15, 2026 9:00am - 10:00am EDT
Olympic B
  Track, Sales and Marketing

9:00am EDT

Frontiers in Colored Stone Origin Research: Jade, Opal, Demantoid, and Peridot
Tuesday September 15, 2026 9:00am - 10:00am EDT
Royal Melbourne A
This GIA session will be repeated.

Geographic origin and traceability are at the front of everyone's mind in the gem and jewelry industry. Everyone would love to know where all of their gemstones were sourced and by whom. Unfortunately, it takes a huge amount of research to develop new origin services, and so most gem labs limit origin determination to a small number of important stones. Over the last 10 years, GIA has been scientifically investigating several new materials, and over the last year, has launched 4 new origin services for jade, opal, demantoid, and peridot. This lecture will lay out the scientific basis for geographic origin determination and discuss the research that goes into developing a new origin service.
Speakers
avatar for Aaron Palke, Ph.D.

Aaron Palke, Ph.D.

Sr. Manager, Colored Stone Research, GIA
Dr. Aaron Palke developed an interest in minerals and gemstones searching for agates and other minerals in eastern Montana. Dr. Palke pursued a formal education in geology, obtaining a Bachelor of Science degree from The University of Tulsa and a Ph.D. from Stanford University. He... Read More →
Tuesday September 15, 2026 9:00am - 10:00am EDT
Royal Melbourne A
  Track, GIA Lecture

9:00am EDT

Introduction to Jewelry Forensics
Tuesday September 15, 2026 9:00am - 11:00am EDT
Royal Dublin A
This Hands-on GIA session will be repeated. Space is limited to 24 participants and is first-come, first-served.

Buyers of used jewelry and those who take in jewelry for appraisal or repair go through a process to identify, analyze, and assess the quality and nature of an item. Many know only certain aspects of manufacturing and are only able to recognize a narrow range of certain make traces. GIA has a systematic framework that will guide you in identifying areas to gain more exposure. Through this lecture and hands-on seminar, you will learn “jewelry forensics” basics, including identifying hand-fabricated components, cast components, CAD/CAM manufactured components, and cast-in-in-place gemstones. Attendees will understand and learn a systematic process and recognizing basic traces of manufacturing processes.
Speakers
avatar for Mike Magee

Mike Magee

Senior Subject Specialist, Jewelry Manufacturing Arts, GIA
Mike Magee is a Sr. Subject Specialist in the jewelry manufacturing arts at GIA. An award-winning CAD designer, Mike has spent more than 25 years in the jewelry industry and over 15 years teaching CAD/CAM and digital jewelry design. After graduating from Cornell University, he trained... Read More →
avatar for Al Gilbertson, CG

Al Gilbertson, CG

Project Manager of Cut-Research, GIA
Al, currently the Project Manager of Cut-Research at GIA’s Carlsbad Laboratory, was raised in the lapidary (gem-cutting) business and eventually managed a high-end AGS retail jeweler whose shop employed several custom goldsmiths. He later owned a high-end trade shop specializing... Read More →
Tuesday September 15, 2026 9:00am - 11:00am EDT
Royal Dublin A
  Track, GIA Hands-On

9:00am EDT

The Microworld of Natural Diamonds
Tuesday September 15, 2026 9:00am - 11:00am EDT
Royal Dublin B
This Hands-on GIA session will be repeated. Space is limited to 24 participants and is first-come, first-served.

Dive into the microworld of natural diamonds with a renowned analytical microscopist, gemologist, and award-winning photomicrographer. This presentation will explore some of the most fascinating inclusions and microfeatures found in natural diamonds as well as discuss why they are gemologically interesting and geologically significant.
Speakers
avatar for Nathan Renfro

Nathan Renfro

Sr. Manager, Identification, GIA
Nathan Renfro, a native of western North Carolina, developed an interest in minerals during his late teens, which was sparked by his grandfather’s rock collection. In 2006 he completed his undergraduate studies in geology and then went on to enroll at GIA for the resident Graduate... Read More →
Tuesday September 15, 2026 9:00am - 11:00am EDT
Royal Dublin B
  Track, GIA Hands-On

10:30am EDT

AWCI Mobile Classroom: Workshop: Modern Watch Timing Equipment: Watch Timers and Their Use
Tuesday September 15, 2026 10:30am - 11:30am EDT
Walkway to Oscola
This class will utilize modern Witschi mechanical watch timing equipment to analyze mechanical watch movements. The course will give a general overview of the timing equipment, allowing for questions and answers as well as an opportunity to use the equipment. Part of this course will be hands-on with movements and equipment being provided for use.
Speakers
JZ

Jason Ziegenbein

Lead Watch Educator, AWCI
Tuesday September 15, 2026 10:30am - 11:30am EDT
Walkway to Oscola
  Track, AWCI Hands-On

10:30am EDT

Casting 101 for Non-Casting Jewelry Professionals
Tuesday September 15, 2026 10:30am - 11:30am EDT
Olympic A
Understanding the lost-wax casting process is critical for everyone in the jewelry ecosystem – even if they are not bench jewelers or in a casting shop. This session will illustrate the process from design concept to metal. We will touch on pattern creation, building a mold and spruing the jewelry, ceramic investments, kiln firing, and, finally, casting into the alloy of your choice.

Highlights for non-casters will include some key “laws of physics” when it comes to what is possible in casting precious metal alloys, how to design for casting success, recognizing the best manufacturing methods for a design, and spotting potential problems in finished jewelry.
Speakers
avatar for Joel Meltzer

Joel Meltzer

Director of Manufacturing, TechForm Advanced Casting Technology, LLC
Joel Meltzer is the Director of Manufacturing at TechForm Advanced Casting Technology. Joel studied art in many different forms, from large-scale sculpture to printmaking, but fell in love with jewelry making while living in Tucson, Arizona. He received his BFA with a concentration... Read More →
avatar for Silas Morgan

Silas Morgan

Director of Business Development, TechForm Advanced Casting Technology, LLC
Tuesday September 15, 2026 10:30am - 11:30am EDT
Olympic A
  Track, Gems Jewelry and Watches

10:30am EDT

Colored Stone Treatments in the 21st Century
Tuesday September 15, 2026 10:30am - 11:30am EDT
Royal Melbourne A
This GIA session will be repeated.

Untreated vs treated gemstones have very different market values, which require the disclosure of treatments to be crucial. From initial discovery to showcasing the treatment's overall effect, this presentation will explore some of the most significant treatments introduced into the market in the 21st century. Gemstone treatments are not going away, which means educating oneself on them is an important tool for anyone in the trade.
Speakers
avatar for Nicole Ahline

Nicole Ahline

Sr. Manager, Colored Stone Research, GIA
Nicole Ahline, originally from Chicago, Illinois, completed her undergraduate studies in geology at Cornell College in 2015. In 2016 Miss Ahline enrolled at GIA for the Graduate Gemologist (GG) program earning her GG credentials in that same year. Miss Ahline has also completed the... Read More →
Tuesday September 15, 2026 10:30am - 11:30am EDT
Royal Melbourne A
  Track, GIA Lecture

10:30am EDT

Creating Collectors the Crayola Way
Tuesday September 15, 2026 10:30am - 11:30am EDT
Augusta A
Gem merchants, retail owners, staff, and clients all agree that describing color can be difficult. We can see it in our mind, we know the saturation we're seeking, but we can't quite describe it—it's just a half shade darker or lighter or just a tad more purple in the blue, just a touch more pink to the red...
With so many choices of colored gemstones in the world, how does one get it right, every time, when describing their perfect color choice? Join Shelly Sergent, Curator of the award-winning Somewhere In The Rainbow Collection, as she shares her insight into the whimsical yet highly effective color system. Shelly will share how you can create color gemstone collectors using the engaging system created by Crayola and why it works.
Speakers
avatar for Shelly Sergent

Shelly Sergent

Curator of Collection, Somewhere In The Rainbow Collection
Somewhere In The Rainbow specializes in colored gemstones, handcrafted designer jewels, the American Innovator time period, museum exhibitions, and the collection of colored gems. Feel free to talk to me about anything colorful, masterful, and fun! I've spent 44 years in the industry... Read More →
Tuesday September 15, 2026 10:30am - 11:30am EDT
Augusta A
  Track, Sales and Marketing

10:30am EDT

Selling to Gen Z in 2026: What Actually Works Now
Tuesday September 15, 2026 10:30am - 11:30am EDT
Congressional A
Gen Z is reshaping how jewelry is discovered, evaluated, and purchased—especially in the engagement category. In this candid panel, Communications & PR consultant Jen Cullen Williams is joined by Gen Z and young millennial jewelry professionals to break down what’s resonating now. From shifting engagement ring preferences to the role of social media, authenticity, and in-store experience, this session will explore how to effectively connect with the next generation of buyers. Panelists will share real-world insights on communication styles, digital touchpoints, and what builds trust (or breaks it) during the sales journey. If you want to stay relevant and competitive, this session offers a clear, unfiltered look at how Gen Z expects to shop and how you can meet them there.
Speakers
avatar for Jen Cullen Williams

Jen Cullen Williams

Founder, Jen Cullen Williams Communications
Jen Cullen Williams is an award-winning communications consultant recognized for her expertise in retail and marketing trends and her ability to connect businesses with media and consumers to drive visibility and growth. Since launching her career in 2006 in PR agencies, and later... Read More →
Tuesday September 15, 2026 10:30am - 11:30am EDT
Congressional A
  Track, Sales and Marketing

10:30am EDT

The New AGS Appraisal and Report Standards
Tuesday September 15, 2026 10:30am - 11:30am EDT
Olympic B
Appraisal Standards Subcommittee Chair Joel Hassler, ACGA, will go over some of the highlights and details of the new Appraisal and Report Standards passed by the Board of Directors earlier this year.
Speakers
avatar for Joel Hassler, ACGA

Joel Hassler, ACGA

Owner, Von Hasle Jewelers
Joel started in the industry in 2000, earning his CGA in 2003. In 2018, Joel was chosen as one of the two new CGA Instructors to take over for Cos Altobelli, ECGA. Joel has been a presenter on appraisal and store operations topics at AGS Conclave since 2018. He is a past AGS Board... Read More →
Tuesday September 15, 2026 10:30am - 11:30am EDT
Olympic B
  Track, Appraisals

2:30pm EDT

AI's Next Role in Jewelry Design
Tuesday September 15, 2026 2:30pm - 3:30pm EDT
Royal Melbourne A
This GIA session will be repeated.

Generative AI is moving quickly from a novelty tool for inspiration toward a practical part of the jewelry design workflow. This session explores how today’s AI platforms are being used to create more realistic jewelry concepts, test material and proportion accuracy, and support the development of 3D design assets. We will look at where these tools are already helping retailers communicate ideas more effectively with clients, as well as where they still fall short of true manufacturing readiness. Attendees will leave with a clearer sense of what AI can do today, what is still hype, and how to evaluate these tools without compromising the craftsmanship, trust, and artistry at the heart of fine jewelry.
Speakers
avatar for Mike Magee

Mike Magee

Senior Subject Specialist, Jewelry Manufacturing Arts, GIA
Mike Magee is a Sr. Subject Specialist in the jewelry manufacturing arts at GIA. An award-winning CAD designer, Mike has spent more than 25 years in the jewelry industry and over 15 years teaching CAD/CAM and digital jewelry design. After graduating from Cornell University, he trained... Read More →
Tuesday September 15, 2026 2:30pm - 3:30pm EDT
Royal Melbourne A
  Track, GIA Lecture

2:30pm EDT

Our Changing Jewelry Industry
Tuesday September 15, 2026 2:30pm - 3:30pm EDT
Colonial A
This session offers a comprehensive exploration of today's jewelry industry, which is navigating through challenging economic and geopolitical conditions. It will provide a macro view of the headwinds and tailwinds influencing our jewelry industry, including market size and growth, industry health, and competitive influences. With a focus on the jewelry store market, topics include sales trends, custom jewelry, pricing trends, natural and lab-grown diamond markets, diamond screening technology, bridal market changes, color gemstone market, and an overview of the U.S. manufacturing market. Benchmark your company against current market changes. Harold is the 2020 AGS Sallie Morton Award winner, known for his many presentations on jewelry market analysis to industry organizations.
Speakers
avatar for Harold Dupuy, FGA

Harold Dupuy, FGA

Vice President Strategic Analysis, Stuller, Inc.
Harold Dupuy is the 2020 AGS Sallie Morton Award recipient, recognized for presenting jewelry market analysis to industry organizations. He is a Fellow of the Gemological Association of Great Britain (FGA), a Graduate Gemologist (GIA), and a Master Gemologist Appraiser (ASA). Drawing... Read More →
Tuesday September 15, 2026 2:30pm - 3:30pm EDT
Colonial A
  Track, Business Management

2:30pm EDT

Secret Teachings of a Gem Buyer: Field-Tested Techniques for Unlocking Value in Estate Jewelry
Tuesday September 15, 2026 2:30pm - 3:30pm EDT
Olympic A
As wealth transitions from baby boomers to the next generation, more estate jewelry is re-entering the market, often with rare gems unseen for decades. For jewelers and gem professionals, that creates both opportunity and risk.

This session combines practical gemology with real-world buying strategy, sharing field-tested techniques from high-volume colored stone acquisition. Attendees will learn how to assess value efficiently, spot subtle indicators others miss, and avoid costly mistakes in the estate space.

Using applied examples, unconventional tools, and observational methods, this session sharpens instincts for fast-moving buying environments and equips professionals to approach post-consumer jewelry with greater confidence, clarity, and commercial awareness.
Speakers
BE

Bert Esterhuysen, CG

Sustainability Partner & Gem Buyer, Rothschild Trading Company

Tuesday September 15, 2026 2:30pm - 3:30pm EDT
Olympic A
  Track, Gems Jewelry and Watches

2:30pm EDT

(Un)Natural Beauty: Treatments in Ruby & Sapphire
Tuesday September 15, 2026 2:30pm - 4:30pm EDT
Royal Dublin A
This Hands-on GIA session will be repeated. Space is limited to 24 participants and is first-come, first-served.

In today’s market, it is increasingly rare to come across ruby and sapphire whose beauty and appeal is entirely due to natural processes. During this hands-on seminar, GIA experts provide an in-depth understanding of various artificial treatments for ruby and sapphire. Through close examination of specimens, participants will learn practical tips for identifying these treatments and gain a better understanding of why these stones were treated at all.
Speakers
avatar for Aaron Palke, Ph.D.

Aaron Palke, Ph.D.

Sr. Manager, Colored Stone Research, GIA
Dr. Aaron Palke developed an interest in minerals and gemstones searching for agates and other minerals in eastern Montana. Dr. Palke pursued a formal education in geology, obtaining a Bachelor of Science degree from The University of Tulsa and a Ph.D. from Stanford University. He... Read More →
Tuesday September 15, 2026 2:30pm - 4:30pm EDT
Royal Dublin A
  Track, GIA Hands-On

2:30pm EDT

The Amazing Natural Diamond Story
Tuesday September 15, 2026 2:30pm - 4:30pm EDT
Royal Dublin B
This Hands-on GIA session will be repeated. Space is limited to 24 participants and is first-come, first-served.

Many jewelers work with diamonds on almost a daily basis, and they can lose sight of how remarkable these natural gemstones are. This presentation will discuss the geological conditions of diamond formation that give rise to their rarity, and the distinctive features which provide positive evidence of their natural origin.
Speakers
avatar for James Shigley, Ph.D.

James Shigley, Ph.D.

Distinguished Research Fellow, GIA
Dr. James Shigley is a distinguished research fellow at the Gemological Institute of America in Carlsbad, California.  Prior to joining GIA in 1982, he studied geology as an undergraduate at the University of California Berkeley and later received his doctorate in geology from Stanford... Read More →
avatar for Brenda Harwick

Brenda Harwick

Senior Manager, On Campus and Lab Gemology Instruction, GIA
A specialist in both the theory and practice of diamond grading, colored stone grading, and gem identification, Brenda Harwick’s expertise comes from a ten-year background in retail and gemological training. Brenda earned her Graduate Gemologist diploma, and in 1999 she was hired... Read More →
Tuesday September 15, 2026 2:30pm - 4:30pm EDT
Royal Dublin B
  Track, GIA Hands-On

4:00pm EDT

AWCI Mobile Classroom: Workshop: Cell Replacement, The Right Way
Tuesday September 15, 2026 4:00pm - 5:00pm EDT
Walkway to Oscola
This class will utilize modern ways to test the cell and movement ensuring a successful service for your customer. Movement cleanliness is a key element to ensure success. Part of this course will be hands-on with movements, tooling, and equipment being provided for use.
Speakers
avatar for Jason Champion

Jason Champion

Education Director, AWCI
Jason Champion is a Certified Watchmaker 21 and the education director for the American Watchmakers-Clockmakers Institute (AWCI) where he aids in curriculum development, teaches classes, and oversees AWCI’s world-renowned certification, traveling education, and the Archie Perkins... Read More →
Tuesday September 15, 2026 4:00pm - 5:00pm EDT
Walkway to Oscola
  Track, AWCI Hands-On

4:00pm EDT

From Mine to Market: Using Tech to Sell Gemstones and the Stories Behind Them
Tuesday September 15, 2026 4:00pm - 5:00pm EDT
Augusta A
Are you wondering how much to invest in digital assets? Concerned about the ROI of time and money to implement systems? Luxury gemstone and jewelry sales are built on relationships, but today’s buyers also expect powerful digital tools. How do you balance both?

ANZA Gems founder Monica Stephenson and Gemist founder Madeline Fraser share a candid look at how a wholesale gemstone company uses digital technology to support ethical-sourcing storytelling and to streamline the sales process.

This practical conversation will cover what works, what’s challenging, and what luxury jewelry businesses should consider when investing in a digital platform. You'll leave with an actionable to-do list for scaling your business digitally—and successfully.
Speakers
avatar for Monica Stephenson

Monica Stephenson

President, ANZA Gems

avatar for Madeline Fraser

Madeline Fraser

Founder & CEO, Gemist
I’m the Founder & CEO of Gemist, an AI and SaaS platform transforming the jewelry industry through customization, visualization, and immersive digital experiences. As a three-time entrepreneur, I’ve always been passionate about building companies that merge creativity, technology... Read More →
Tuesday September 15, 2026 4:00pm - 5:00pm EDT
Augusta A
  Track, Sales and Marketing

4:00pm EDT

From Owner to Legacy Builder: Preparing the Next Generation of Leaders
Tuesday September 15, 2026 4:00pm - 5:00pm EDT
Colonial A
Many retail jewelry store owners have built successful businesses but lack a clear plan for developing future leaders and transitioning authority. This session provides a practical framework to identify, develop, and empower the next generation.

Attendees will learn how to move beyond informal succession planning and implement a structured approach to leadership development, accountability, and decision-making. We’ll address common challenges such as promoting the wrong people, holding onto control too long, and navigating family versus non-family dynamics.

Participants will leave with actionable strategies to begin developing leaders immediately while protecting their business, culture, and long-term legacy.
Speakers
avatar for Stephen Barnes

Stephen Barnes

Owner/CEO, Independent Jewelers Organization (IJO)
Tuesday September 15, 2026 4:00pm - 5:00pm EDT
Colonial A
  Track, Business Management

4:00pm EDT

Recent Advances in Laboratory-Grown Diamond Screening Technologies
Tuesday September 15, 2026 4:00pm - 5:00pm EDT
Olympic B
Production of laboratory-grown diamonds (LGD) for jewelry is constantly evolving, introducing new advancements that occasionally alter the properties of these stones. These changes raise the risk of misidentification by trade members using shelf product screening devices (also known as Diamond Verification Instruments), which could lead to reputational damage and loss of trust. This presentation provides a detailed review of the latest screening models and technologies for distinguishing natural diamonds from LGDs. Each method and its features are explored, along with limitations and blind spots identified by Stuller’s research on 20 million screening tests. Additionally, new advancements in HPHT and CVD melee LGDs, and the challenges to current screening methods, will be discussed.
Speakers
avatar for Guy Borenstein

Guy Borenstein

Director of Gemological Research and Lab Services, Stuller Inc.
Guy Borenstein, FGA EGG, is Stuller's Director of Gemological Research and Lab Services, leading the company's comprehensive diamond screening and gemological testing operations across its global facilities.
In addition to directing fully equipped, high-volume gemological laboratory operations, Borenstein's other responsibilities include heading the company's diamond screening array, testing more than 5 million units a year; developing new testing techniques and protocols for diamonds... Read More →
Tuesday September 15, 2026 4:00pm - 5:00pm EDT
Olympic B
  Track, Gems Jewelry and Watches

4:00pm EDT

The Repair Experience Blueprint: Turning Every Intake Into Lifetime Revenue
Tuesday September 15, 2026 4:00pm - 5:00pm EDT
Augusta B
Your Repair Counter Could Be Your Most Powerful Profit Center—If You Treat It Right. Repairs are one of the most overlooked, yet lucrative, opportunities in jewelry. Jimmy Lawson reveals a proven 5-step Repair Intake System that transforms routine service into revenue and lifelong client relationships. From a simple cleaning and inspection to “The Dance” of meaningful conversations and imaging, attendees will learn how to align sales and bench teams, streamline processes, and deliver exceptional client experiences. The result? Increased repair revenue, stronger trust, and a scalable system that keeps customers coming back.
Speakers
JL

Jimmy Lawson

VP Business Development, JD&Co A Trung Do Goldsmith Co
Tuesday September 15, 2026 4:00pm - 5:00pm EDT
Augusta B
  Track, Sales and Marketing
 

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