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Thursday September 17, 2026 11:00am - 12:00pm EDT
Adam Graham, RS, will lead this panel in a discussion of how successful salespeople continue to use classical selling techniques in conjunction with new tools and technologies. We will explore how they have been able to adapt to new forms of communication and sales presentations while maintaining their tried-and-true techniques in building relationships with their clientele.
Speakers
avatar for Adam Graham, RS

Adam Graham, RS

Director of Sales West, Joshua J Fine Jewelry
Adam Graham, RS, is the Western Sales Director for Joshua J Fine Jewelry. In his long jewelry career, he has held executive roles with some of the industry’s best-known companies, including Omi Gems, Erica Courtney, AGTA, Saks Fifth Avenue, Rapaport, and AGS. He has presented sessions... Read More →
Panelists
avatar for Kristin Milne, G.G.

Kristin Milne, G.G.

Business Manager-Bridal, Estate Buys & Appraisals, CD Peacock
Kristin has worked for CD Peacock for the last ten years in various roles. She is a Graduate Gemologist and the Manager of the bridal business and conducts the estate jewelry buys for the company. She is also an accredited appraiser of jewelry and a member of the International Society... Read More →
avatar for Maria Brown

Maria Brown

Vice President-Owner, Exclusively Diamonds
avatar for Michael Schechter

Michael Schechter

Head of Customer Success, Joshua J Fine Jewelry
Michael Schechter is a third-generation jeweler who has spent over 25 years working at the crossroads of fine jewelry and modern technology, helping brands and retailers alike to optimize their digital experience. He currently works as the Head of Customer Success for Joshua J, a... Read More →
Thursday September 17, 2026 11:00am - 12:00pm EDT
Congressional B

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