Conclave 2026

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10:30am EDT

(Un)Natural Beauty: Treatments in Ruby & Sapphire Royal Dublin AAaron Palke, Ph.D. Speaking the Pearl Language Royal Dublin BTao Hsu, Ph.D. • Lisa Kennedy

11:00am EDT

AEO Is the New SEO: How AI Bots Are Sending Customers to Your Store Right Now Augusta ARoss Cockerham AWCI Mobile Classroom: Workshop: Cell Replacement, The Right Way Walkway to OscolaJason Champion Change is Inevitable. Growth is Optional. Colonial AAbe Sherman Fancy Clarity: For Exceptionally Rare and Desirable Inclusions Royal Melbourne AEvan Smith, Ph.D. • Jason Quick From Overseas to Your Counter: How Tariffs Really Impact Your Jewelry Business Congressional AAnna Samsonova, CG • Adam Funk • Joshua Israileff, RS • Sara Yood, Esq. If You’re Not Having Fun, You’re Doing It Wrong Augusta BJim Siegel, CGA • Aleah Arundale • Jaron Siegel Is the Devil in the Details? Appraisals & AI Olympic BMona Miller Old School Selling in a New School World Congressional BAdam Graham, RS • Maria Brown • Kristin Milne, G.G. • Michael Schechter The Edge User Group: Recent Enhancements, Real-World Use, and What’s Coming Next Colonial BJames Krochko

3:00pm EDT

AWCI Mobile Classroom: Workshop: Water Resistance: Wet and Dry Methods Walkway to OscolaJason Ziegenbein Communication in the Jewelry Appraisal Process: Soft Skills for Difficult Conversations Congressional AJoel Hassler, ACGA • Randall Lightfoot, CGA, JEA • Andrea Venn, Ph.D., CGA, JEA • Mike West, ACGA Coordinating Your Store's Display and Sales Strategies to Make Your Staff More Effective Augusta BLarry Johnson From Instinct to Intelligence: Building a Data-Driven Culture in Your Jewelry Business Colonial AElle Hill Luminescence – A Hugely Underrated Physical Property in Gem Testing Olympic AThomas Hainschwang Sculptures of Light: The Artistry of Contrast in Fancy-Shaped Diamonds Royal Melbourne AAmanda Hawkes, CG • Lisa Kennedy Underappreciated Gemstones Olympic BIsabelle Corvin, CG Women in Leadership: The Real Balancing Act Without Burnout Congressional BJen Cullen Williams • Elyssa Jenkins-Perez • Becka Johnson Kibby • Alexis Padis • Denise Richards

4:30pm EDT

AI in Action: Solving Real Business Problems—Together Augusta AJordan Freeman Colored Stone Treatments in the 21st Century Royal Melbourne ANicole Ahline Finish Well: How to Build a Jewelry Business Someone Actually Wants to Buy Colonial BMariel Diaz From GG to Appraiser: Bridging the Gap Between Gemology & Appraising Olympic BRandall Lightfoot, CGA, JEA • Mike West, ACGA How to Boss 2.0 Congressional ASara Yood, Esq. • Lisa Bridge, CG • Annie Doresca • Jenny Luker • Monica Stephenson Selling With Purpose: Controlling the Narrative at the Counter Augusta BDavid Mazer, CG Take-in Pointers for Front of Store Watch Repair Take-in Congressional BJason Champion • Jason Ziegenbein • Justin Shiver, RJ The Making of a Collector Olympic AShelly Sergent